FAQ
Questions
Frequently asked questions
How do I choose the right size?
Match your dog's weight and shoulder height to the size table above. The track should let your dog hit a full, natural stride — when between sizes, size up. You can also email us your dog's breed and weight for a recommendation.
Is it suitable for daily conditioning of working breeds?
Yes — the pin-hinged track and 500 lb frame are built for hard, repeated running. Use it alongside walks, play and training, introduce your dog gradually, and supervise every session.
Is it noisy? Will it disturb the house or neighbors?
No — a sound-absorbing belt layer and quiet slide-rail wheels keep it low-noise, even at a full sprint.
Non-motorized vs. electric — which is better for dogs?
A non-motorized slatmill lets your dog control the pace and stop whenever they're tired — no forced speed, no outlet required, and safer for self-regulated exercise.
Is it hard to assemble?
Most owners finish in about 15 minutes. Parts are clearly labeled, and a step-by-step installation video and manual are in our Support section.
What's the return & warranty policy?
Orders ship via Amazon Fulfillment with hassle-free returns. Manufacturing defects are covered by a 1-year parts warranty — contact us and we'll make it right.