Is MlemGirove Legit? How We Ship, What's Covered, and How to Reach Us
Short answer: yes. MlemGirove is a dog-treadmill brand that has been selling since March 2022, shipping to U.S. customers from a U.S. warehouse, with a published warranty, a 30-day return policy and a support address that answers. If you found us through a search and want to check us out before ordering, here's everything in one place.
What we make
MlemGirove makes non-motorized, dog-powered slatmill treadmills for indoor conditioning, built in three sizes for dogs under 40 lb, 40 to 70 lb, and 70 lb and up. That's the entire catalog: two products, three sizes. We're a small, focused brand rather than a general pet store.
Where your order ships from
Our treadmills are manufactured in China and shipped in bulk to a warehouse in the United States. U.S. orders then ship domestically from that warehouse, so you're not waiting on an international parcel. Standard shipping is free on eligible U.S. orders, and delivery eligibility depends on the product and your address; the details are in our shipping policy. We currently sell to the United States only.
Returns and warranty
- Returns: you can request a return within 30 days of delivery. The item needs to be unused, complete and in its original packaging; full conditions are in the return policy.
- Warranty: a one-year limited warranty from delivery covers confirmed material or manufacturing defects, and registering your product adds another 180 days. See warranty and registration.
- Parts: if something is missing or wrong in the box, the replacement ships the same day.
Where you can buy us
Our official channels are this website, mlemgirove.com, and our storefront on Amazon U.S. under the MlemGirove brand. Listings on other marketplaces aren't authorized by us, and we can't support or warranty a treadmill bought through one. If you're unsure whether a listing is ours, email us before you buy.
About the name
MlemGirove is an unusual name, and we see people searching for it as "Mlem Girov", "Mlemgirov" and even "Mangrove dog treadmill". It's one word: MlemGirove. The official site is mlemgirove.com and the official support address is support@mlemgirove.com.
How to reach a human
Email support@mlemgirove.com with your question, or your model and order number if you already have a treadmill. We usually reply within a few hours. Fast replies and same-day replacement parts are the part of this business we're proudest of, and it's what most of our positive feedback mentions.
What we won't do
- We don't publish decibel figures we haven't had independently tested. Our slatmills have no motor, so there's no motor noise, but they aren't silent, and we say so in is a slatmill loud?
- We don't claim a treadmill replaces walks. It's for bad-weather and busy days, alongside outdoor exercise and training.
- We don't promise a size fits your dog without checking. Send us weight, shoulder height and body length and we'll tell you honestly, including when the answer is that a treadmill isn't right for your dog.
Have a look for yourself
Start with the size guide, the Support page with manuals and assembly videos, or the dog treadmill collection. If you're still deciding, does my dog actually need a treadmill? is the honest version of that question, and how much does a dog treadmill cost? breaks down the price.
Frequently asked questions
Is MlemGirove a legitimate company?
Yes. MlemGirove has been selling dog slatmill treadmills since March 2022, ships U.S. orders from a U.S. warehouse, and publishes its shipping, return and warranty policies, plus a support email that answers within a few hours.
Where do MlemGirove treadmills ship from?
They're manufactured in China and shipped in bulk to a U.S. warehouse. U.S. orders ship domestically from there, with free standard shipping on eligible orders.
Does MlemGirove have a warranty?
Yes. A one-year limited warranty from delivery covers confirmed material or manufacturing defects, and product registration adds 180 days.
Can I return a MlemGirove treadmill?
You can request a return within 30 days of delivery. The item must be unused, complete and in its original packaging, and the full conditions are in the return policy.
Where can I buy MlemGirove products?
Only mlemgirove.com and our Amazon U.S. storefront are official. Listings on other marketplaces aren't authorized and can't be supported or warrantied.